Terms & Conditions

Welcome to Avexa Lab ("Avexa Lab," "we," "our," or "us"). These Terms & Conditions ("Terms") govern your access to and use of our website and services. By accessing our website or engaging our services, you agree to be bound by these Terms. Avexa Lab is powered by Media Drifters LLC, and certain services may be delivered together with or by Media Drifters LLC on our behalf. If you do not agree with these Terms, please do not use our website or services.

1. Services

Avexa Lab provides digital marketing and growth services, which may include paid advertising, search engine optimization, content, email marketing, web design and development, automation, and related strategy and analytics. The specific scope, deliverables, fees, and timelines for any engagement will be set out in a separate proposal, statement of work, or agreement between you and us. In the event of a conflict between these Terms and a signed agreement, the signed agreement controls.

2. Engagements and Fees

Fees, billing cycles, and minimum terms are defined in your individual agreement. Unless otherwise agreed in writing, retainers are billed monthly in advance, advertising spend is billed separately from service fees, and engagements carry a minimum term as stated in your agreement, after which they continue on a month-to-month basis. Late or missed payments may result in suspension of services.

3. Client Responsibilities

To deliver our services effectively, you agree to provide timely access to accounts, assets, information, and approvals reasonably required, and to ensure that any materials you provide do not infringe the rights of any third party. You are responsible for the accuracy of information you supply and for maintaining your own backups of materials and data where appropriate.

4. Intellectual Property

Unless otherwise agreed in writing, deliverables created specifically for you become your property upon full payment. We retain ownership of our pre-existing methods, tools, templates, and know-how, and may use general skills, techniques, and non-confidential learnings gained during an engagement. You grant us a limited license to use your name, logo, and non-confidential results for portfolio and marketing purposes unless you opt out in writing.

5. Confidentiality

Each party agrees to keep the other party's non-public information confidential and to use it only for the purpose of the engagement. This obligation does not apply to information that is or becomes public through no fault of the receiving party, or that must be disclosed by law.

6. Third-Party Platforms and Services

Our services rely on third-party platforms (such as advertising networks, analytics tools, hosting providers, and CRM and email systems). We are not responsible for the availability, performance, policies, or actions of these third parties, including account suspensions, algorithm changes, or pricing changes outside our control.

7. No Guarantee of Results

Digital marketing outcomes depend on many factors beyond our control, including market conditions, competition, budgets, and third-party platform behavior. While we apply professional skill and experience, we do not guarantee specific results, rankings, traffic, leads, or revenue. Any examples or past results shared are illustrative and not a promise of future performance.

8. Limitation of Liability

To the maximum extent permitted by law, Avexa Lab and Media Drifters LLC will not be liable for any indirect, incidental, special, or consequential damages, or for lost profits or revenue. Our total aggregate liability arising out of or relating to the services will not exceed the amount you paid to us for the services in the three months preceding the event giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless Avexa Lab and Media Drifters LLC from any claims, damages, or expenses arising out of materials you provide, your use of the deliverables, or your breach of these Terms.

10. Termination

Either party may terminate an engagement in accordance with the notice provisions of the applicable agreement. Upon termination, you remain responsible for fees for work performed and costs incurred up to the termination date. Sections of these Terms that by their nature should survive termination (including intellectual property, confidentiality, limitation of liability, and indemnification) will survive.

11. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect and handle personal information.

12. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on our website with a new "Effective Date." Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the State of Delaware. Any disputes arising in connection with these Terms shall be handled in accordance with Delaware law.

14. Contact

Questions about these Terms can be sent to: hello@avexalab.com