Privacy Policy

Effective date: June 26, 2026

Avexa Lab ("Avexa Lab," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, interact with us, or use our services. Avexa Lab is powered by Media Drifters LLC, and certain services and data processing may be carried out together with or by Media Drifters LLC on our behalf.

By engaging with Avexa Lab, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details such as your name, email address, phone number, and mailing address.
  • Business information, including company name, industry, and services requested.
  • Payment and billing details necessary to process transactions.
  • Information you provide when communicating with us (by email, phone, or forms).
  • Technical information such as your IP address, browser type, device type, and usage data when you access our website.

We do not knowingly collect information from children under the age of 13.

2. How We Use Your Information

We use the personal information we collect to:

  • Provide and manage our services.
  • Respond to inquiries, requests, or customer support needs.
  • Process payments and maintain billing records.
  • Improve our website, services, and user experience.
  • Send marketing updates, newsletters, and promotional materials (you may opt out at any time).
  • Comply with legal obligations and enforce our Terms and Conditions.

3. Legal Basis for Processing

We process personal information based on:

  • The need to perform a contract with you.
  • Our legitimate business interests, such as improving services and marketing.
  • Compliance with legal obligations.
  • Your consent, where applicable (e.g., email marketing).

4. Sharing Your Information

We may share your information with trusted third parties, including:

  • Service providers and business partners (e.g., payment processors, hosting providers, analytics platforms, advertising networks, CRM and email platforms).
  • Media Drifters LLC, which powers Avexa Lab and may process information on our behalf.
  • Professional advisors (e.g., lawyers, accountants).
  • Government or regulatory authorities when required by law.

We do not sell your personal data to third parties.

5. Data Security

We implement technical, administrative, and physical safeguards to protect your personal information. While we take reasonable measures to protect your data, no security system is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We keep personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your state of residence (e.g., California under the CCPA), you may have certain rights regarding your personal information, including the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates to your information.
  • Request deletion of your personal information, subject to legal obligations.
  • Opt out of receiving marketing communications.
  • Request a copy of your data in a portable format (data portability).

To exercise your rights, please contact us at: hello@avexalab.com

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and deliver personalized content. You may disable cookies in your browser settings, but some features of our site may not function properly without them.

9. International Data Transfers

If you are accessing our services from outside the United States, your information may be transferred to and processed in the U.S. By using our services, you consent to such transfers.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new "Effective Date." We encourage you to review this page regularly to stay informed.

11. Governing Law

This Privacy Policy is governed by the laws of the State of Delaware. Any disputes arising in connection with this Policy shall be handled in accordance with Delaware law.